Cortesia

The concierge your guests already speak.

A multilingual AI concierge for boutique hotels. Guests scan a QR code and get answers, service, and local knowledge in their own language — no app, no login, no front-desk queue.

How it works

  1. 1

    Guests scan the QR in their room

    No app, no login, no account. The room code is the credential.

  2. 2

    They chat in their own language

    Eight languages. Requests, recommendations, and questions route to your staff in real time.

  3. 3

    Your staff see everything in one place

    Live requests, housekeeping, allergy alerts in one dashboard, updated as guests type.

Speaks your guests' language across the whole loop

A request made in German reaches housekeeping in English, and the guest hears back in German.

Housekeeping that asks instead of knocking twice

When a guest is in the room, Cortesia messages them, asks when they'd like service, and reschedules the visit automatically.

Your brand, not ours

Guests see your hotel's name, your colours, your voice. Cortesia stays in the footer.

Built for boutique hotels

No PMS integration required. Live in days, not months.

Book a demo

Tell us a little about your property and we'll set up a walkthrough.